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On Individual Subscription to This Course, You Get Lifetime Access
Business Etiquette
This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and ‘the handshake’, conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette. Have you ever been in a situation where:
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You met someone important and had no idea what to say or do
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You spilled soup all over yourself at an important business event
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You showed up at an important meeting under or overdressed
Let’s face it: we’ve all had those embarrassing etiquette gaffes. Our Business Etiquette course will help participants look and sound their best no matter what the situation.
Course Objectives
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Define etiquette and provide an example of how etiquette can be of value to a company or organization.
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Understand the guidelines on how to make effective introductions.
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Identify the 3 C’s of a good impression.
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Understand how to use a business card effectively.
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Identify and practice at least one way to remember names.
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Identify the 3 steps in giving a handshake.
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Enumerate the four levels of conversation and provide an example for each.
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Understand place settings, napkin etiquette, and basic table manners.
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Understand the meaning of colors in dressing for success.
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Differentiate among the dressy casual, semi-formal, formal, and black tie dress codes.
The passing Mark to get a Certificate is 50 / 100
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After you complete the course, go to my certificate section to download your certificate
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In order to get your first name and last name on the certificate, please add or include those in your profile with correct spelling and as you want them to appear on the certificate. i.e. go to my profile to add your first or last name. if you already included them from the initial log-in, then no need
Business Etiquette Training Course Overview
Business Etiquette Training Case Study Course Example
Course materials
Why the course contains no separate lessons?
The course is designed with a technology called scorm package where all the lessons are contained in the same course screen. You press the menu button at the top right section of the screen where a drop menu pop up and all the lessons with the case studies and tests will appear and you can select directly to go a specific lesson if you don't want to watch the lessons sequentially
Will there be a Certificate at the end of the course?
YES. there will be after getting at least 50 marks in all tests of the modules
What about the assessment questions of the course?
Every course is composed of 10 Modules. Each module has assessment questions. You must answer all of them and get a cumulative grade of at least 50% to get the Certificate of completion. The assessment questions are of different forms, such as multiple choice, fill-in-the-blank, etc.. Each module has on average 10 questions
This is the latest updated version of the course. Any updates on the course or specific announcements (e.g., Tasks, Assignments, …etc.) will be placed here
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Course details
Duration
8 Hrs.
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